WebexOne 2023: Where collaboration, hybrid work, and customer experience come together

WebexOne is back, and for the first time in three years, we’re going hybrid! That’s right, our last three events have been exclusively virtual, however, we’re so excited to be able to offer an in-person experience for WebexOne 2023—and live from beautiful Anaheim, California no less.

This year, we’re embarking on a remarkable, purpose-driven journey focused on artificial intelligence (AI). Specifically, we’re discovering how AI can enable effortless simplicity, collaboration, and immersive experiences for any workspace imaginable. And, how AI-powered platforms and tools can facilitate a seamless digital-to-human customer journey.

Here is everything you need to know about WebexOne 2023 in Anaheim, California.

Reimagining work as we know it

With a focus on hybrid work, unified collaboration is at the center of it all. AI-powered workflows and real-time communications made possible by Webex Suite are just a couple of examples of how we’re reimagining the future of work. Getting more granular, workspaces, customer experiences, and IT are next.

Reimagine workspaces

Phones, desk devices, and video room systems are what help us create AI-powered, future-proof workplaces. The move toward hybrid marks a need for advanced collaboration technology that enables employees to seamlessly work together, be creative, and contribute to projects no matter where they’re working from—and video is a major pillar.

At WebexOne, hybrid collaboration capabilities will be on full display. Attendees will have a chance to deploy and interact with our many video devices and learn how to build and customize their collaboration spaces such as meeting rooms, jump rooms, and ideation spaces for effective and efficient communication.

Reimagine the customer experience

Delighting your customers is a priority. The modern consumer wants more than a quick solution—they want you to understand their problem and provide a personalized experience.

At WebexOne, you’ll become an expert on Webex Contact Center and Webex Connect through a variety of hyper-specific training courses designed to help you heighten the customer experience. New controls in Webex Connect help you take command of communications to provide smooth and uninterrupted interactions with your customers.

At the event, you’ll learn how to leverage new contact center digital channels, automate customer interactions, and more.

Reimagine IT

And finally, there will be lots of hands-on training with Control Hub, specifically concerning security, interoperability, manageability, and administration. We’ll be covering everything from compliance and encryption to monitoring and troubleshooting with Webex and ThousandEyes.

You’ll learn how to provision users, apply security settings, and manage devices for their hybrid workplace. Additionally, Control Hub allows you to troubleshoot in real time to diagnose issues faster, ultimately helping boost employee experience and productivity.

Unveiling the future with the Webex Suite at WebexOne 2023

As we embark on this immersive journey at WebexOne 2023, the Webex Suite takes center stage, illuminating the path towards reimagining work, revolutionizing customer experiences, and elevating IT management.

Join us at WebexOne 2023 to witness firsthand how the Webex Suite is shaping the future of hybrid work, collaboration, and customer engagement. Immerse yourself in an exploration of its multifaceted capabilities, and gain the tools to empower your organization to unlock new horizons of innovation. Discover how, with Webex Events, you can strategically enhance your business ROI by driving brand awareness, fostering employee engagement, and creating impactful experiences that resonate far beyond the event itself.

WebexOne agenda overview

We’ve planned an exciting catalog of activities including keynote speakers, hands-on labs, showcases, dinners, and more. Throughout the three-day-long WebexOne experience, here’s a brief overview of what you can expect:

October 24:

Training & hands-on labs
Meeting program with executives, product experts, 1:1’s
Welcome reception & expo hall
After-party with a live DJ & entertainment

October 25:

Opening keynote with special guest
Meeting program with executives, product experts, 1:1’s
Hands-on labs
Breakout sessions across all tracks
Showcase & expo hall
Dinner & evening entertainment

October 26:

Opening keynote
Meeting program with executives, product experts, 1:1’s
Breakout sessions across all tracks
Showcase & expo hall
Closing keynote with special luminary speaker

Those of you attending virtually will have an extra day to get excited. The virtual program will kick off on October 25. Registration will open in September for virtual attendees.

Discover, connect, and learn

Groundbreaking innovations in AI are empowering the future of work. At WebexOne 2023, we’re unveiling never-before-scene innovations.

Hybrid work and customer experience only scratch the surface of what we’re offering. Last year, we welcomed 24,000 virtual attendees, which we plan to exceed this year. This presents an unrivaled opportunity for networking, allowing you to develop new and valuable relationships with other leaders and industry experts. You’ll have plenty of opportunities to share ideas, collaborate, and grow your professional network over the three days in Anaheim.

And, the hands-on training that we so dearly missed over the past three years is back and better than ever. You’ll be able to expand your knowledge of myriad technical and hands-on labs, live and in person from Webex and Cisco experts.

Registration for the in-person experience is open now! Visit our event page to browse ticket options. Register before the end of August to secure the special early bird discount on all tickets ($300 off the Last Chance price).

The future of hybrid work, collaboration, and customer experience is at WebexOne 2023. See you there!

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